Betting Rules

These Betting Rules explain the general conditions that apply when you use the Roostake Casino website and place bets or play games online. Please read them carefully before using the service. By opening an account, making a deposit, placing a wager or participating in a game, you confirm that you understand and accept these rules, together with any applicable terms, privacy information and responsible gambling guidance.

Roostake Casino holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202411047-FI2, and is operated by V.D. International Ltd., registered in Belize.

1. General betting conditions

These rules apply to betting and gaming activity conducted through Roostake Casino. They are intended to provide clear, fair and consistent conditions for all players. Additional rules may apply to a particular game, market, tournament, promotion or payment method. Where additional rules are displayed, you should review them before taking part. If a specific game rule conflicts with a general rule, the specific rule will normally apply to that game or market.

You are responsible for checking the details of your wager before confirming it. This includes the selected game, market, outcome, stake, odds or displayed return, where relevant. A bet is generally treated as accepted only after it has been successfully submitted and recorded by the website. A bet that has not been confirmed should not be treated as placed.

You must use your own account and must not allow another person to place bets or play through it.
You must provide information that is accurate, complete and kept up to date.
You must only use funds that you are entitled to use and that are not connected with unlawful activity.
You must comply with applicable Australian laws and any other laws that apply to you.
You must not use the service for fraud, money laundering, collusion, cheating or any other improper purpose.
You must not attempt to interfere with the website, games, payment systems or security controls.

Roostake Casino may refuse, cancel, suspend or review a wager or account where there is a suspected technical issue, error, breach of these rules, suspicious activity or other legitimate reason. Any action will be handled in accordance with applicable requirements and the relevant account or transaction information.

2. Accounts, eligibility and verification

You must meet the minimum legal age and eligibility requirements that apply to online gambling in your location. You must not use Roostake Casino if gambling is unlawful where you are located. It is your responsibility to understand and follow the laws that apply to you before accessing the website or placing a wager.

Only one personal account should be created unless Roostake Casino has expressly approved another arrangement. Multiple accounts, false identities, shared accounts and accounts opened on behalf of another person may be restricted or closed. If duplicate accounts are identified, bets, balances, bonuses or other transactions may be reviewed under the applicable rules.

Account verification may be required before deposits, withdrawals, bonuses or other services can be completed. You may be asked to provide documents or information that confirm your identity, age, address, payment ownership or source of funds. Documents must be genuine, readable and current. Delays may occur while checks are being completed, and access may be limited where requested information is not provided.

You are responsible for keeping your login details confidential and for notifying Roostake Casino promptly if you believe your account has been accessed without permission. You should use a strong, unique password and log out after using a shared or public device. Activity carried out through your account may be treated as authorised unless you have reported a security concern.

Create and use an account only for yourself.
Check that your personal and payment information is correct.
Complete any reasonable verification request.
Protect your password and account access.
Report suspected unauthorised access or inaccurate account information promptly.

3. Bets, games and settlement

Games and betting markets may have different rules, including rules about minimum or maximum stakes, eligible outcomes, event timing, void conditions and settlement. The information shown on the relevant game or betting page should be read before you confirm your wager. Where an event, market or game is unavailable, suspended or closed, a new wager may not be accepted.

A wager may be voided, cancelled or adjusted if it was accepted because of a clear display, pricing, settlement, software or technical error. This may include an obvious error in odds, game information, market status or calculated returns. If a material error affects a transaction, the outcome may be corrected using the information that should reasonably have been displayed.

Results and settlements are based on the official information or system records used for the relevant game or market. The timing and method of settlement may differ between products. If results are delayed, changed or subject to official review, settlement may also be delayed or corrected. Where a game or event is abandoned, postponed, interrupted or materially changed, the applicable product rules will determine whether wagers stand or are void.

System records, transaction records and account statements may be used to determine whether a wager was accepted and how it was settled. If you believe a result or transaction is incorrect, you should raise the issue through the available support process and provide the relevant details, such as the date, game, stake and transaction reference if available.

No outcome is guaranteed. Past results, displayed statistics, suggested selections and game information are not predictions or promises of future success. You should only place wagers for entertainment and only with money you can afford to lose.

4. Deposits, withdrawals and promotions

Deposits and withdrawals are subject to the payment methods made available to you, account checks and any applicable transaction requirements. You should use a payment method held in your own name unless another arrangement has been approved. A payment may be rejected, reversed or held for review where ownership cannot be confirmed, information is incomplete or security concerns arise.

Any displayed transaction limits, fees, processing conditions or verification requirements should be checked before you use a payment method. Processing times can vary because of account reviews, payment providers, weekends, public holidays, banking procedures and other factors outside the website's direct control. A request is not necessarily complete until it has been processed and confirmed.

Promotions, bonuses, free bets and other promotional offers are governed by their own terms. These terms may set out eligibility, activation steps, expiry, wagering requirements, restricted games, maximum returns, withdrawal conditions and other limitations. You should read the offer terms before accepting or using a promotion. If an offer is withdrawn, amended or found to have been used in breach of its conditions, the related benefits may be removed or reviewed.

You must not abuse a promotion by creating accounts, coordinating activity, exploiting an error or using a method designed to obtain an unfair advantage. Promotional activity may be reviewed for duplicate use, unusual patterns or breaches of the offer terms. Any review will not change the requirement to follow the general account and betting rules.

5. Disputes, responsible gambling and rule changes

If you have a question about a wager, account, payment or settlement, please review the relevant game and transaction information first, then contact Roostake Casino through the support options displayed on the website. Include enough information for the matter to be identified, but do not send passwords or unnecessary sensitive information. Issues are generally easier to investigate when reported promptly.

Roostake Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, decide how much time you can spend, and stop when your limit has been reached. Do not chase losses, borrow money to gamble or play when you are distressed, tired or under the influence of alcohol or other substances.

Use available deposit, loss, stake or session controls where offered.
Take a break or request a self-exclusion period if gambling is no longer enjoyable or controlled.
Talk to someone you trust if your gambling is affecting your finances, work, relationships or wellbeing.
Seek independent support from an appropriate gambling-help service if you are concerned about your behaviour.
Remember that account restrictions may limit access and may not be reversible during the selected period.

These Betting Rules may be updated from time to time to reflect changes to the website, games, payment processes, legal requirements or operational practices. The current version will apply to activity after it is published, unless a different effective date is stated. You should review this page regularly. If you do not agree with an updated rule, you should stop using the relevant service.

Nothing in these rules is intended to exclude rights or protections that cannot lawfully be excluded under Australian law. If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.