Roostake Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Roostake Casino, including creating an account, playing games, managing funds and using the website. Please read them carefully before registering or using any service. By accessing Roostake Casino, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for a particular game, promotion or service.

Roostake Casino holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202411047-FI2, and is operated by V.D. International Ltd., registered in Belize.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Roostake Casino in relation to your use of the website, account services, games and related features. They apply whenever you browse the website, register an account, deposit funds, participate in a game or otherwise use the services. Additional terms may apply to specific games, promotions, payment methods or other features. If an additional term conflicts with these Terms & Conditions, the additional term will generally apply to the relevant feature.

You are responsible for reading the current version of these terms before using the website. Roostake Casino may update, replace or amend these terms from time to time. Changes may be published on the website or communicated through an available account or website notice. Continuing to use the services after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the services and follow any available account closure process.

You must use the website only for lawful purposes and in accordance with these terms. Nothing in these terms is intended to exclude or limit any consumer right or legal protection that cannot lawfully be excluded or limited.

2. Eligibility and account registration

You may use Roostake Casino only if online gambling is lawful for you in the place where you are located. You must meet the minimum legal age that applies to gambling in your jurisdiction. You must not access or use the services from a location where gambling or the particular service is restricted or prohibited. It is your responsibility to understand and comply with the laws that apply to you.

When registering, you must provide information that is accurate, current and complete. You must update your details if they change. An account must be registered in your own name, and you must not create an account on behalf of another person or allow another person to use your account. You may not open or control multiple accounts unless expressly permitted by the operator.

You are responsible for keeping your login information confidential and for all activity carried out through your account. Tell Roostake Casino promptly if you believe that your account has been accessed without permission, your credentials have been lost, or your account security has been compromised. You should use a strong password, avoid sharing it and log out from shared or public devices.

Roostake Casino may carry out identity, age, payment, location and security checks. You may be asked to provide documents or information for verification, anti-fraud, anti-money-laundering or legal compliance purposes. An account, transaction or withdrawal may be restricted while checks are being completed. Information supplied for verification must be genuine, readable and up to date.

3. Deposits, withdrawals and funds

You may add funds only through payment methods made available on the website and that you are authorised to use. Payments must be made from an account, card or method held in your own name unless an alternative arrangement has been expressly approved. Third-party payments may be declined, returned or subject to additional checks.

Before depositing, check the transaction details, any applicable fees and any limits shown in your account. A deposit should be made only for the purpose of using the available services. You must not use the website to deposit money obtained unlawfully or to move funds between people or accounts. Roostake Casino may refuse or reverse transactions where there is a security, compliance or payment concern.

Withdrawals may be subject to identity verification, source-of-funds checks, wagering requirements connected with a promotion and other applicable conditions. Funds may normally be returned using an eligible method associated with your account. Processing times can vary depending on the method, checks required and the relevant payment provider. Any displayed processing estimate is not a guarantee.

You are responsible for reviewing your balance and transaction history and reporting any suspected error without undue delay. If a technical or administrative error results in funds or credits being added incorrectly, Roostake Casino may correct the error and recover the affected amount where permitted. You must not knowingly use an error or malfunction to obtain an unfair benefit.

4. Games, promotions and fair use

Games must be played according to the instructions and rules displayed on the website. The result of a game is determined by the relevant game system and its applicable rules. In the event of a technical interruption, a round may be cancelled, settled or reviewed in accordance with the applicable game rules and operational procedures.

Promotions, bonuses and rewards are subject to their own terms. These terms may include eligibility conditions, time limits, contribution rules, maximum or minimum amounts, wagering requirements, withdrawal conditions and restrictions on particular games or payment methods. You should read the full promotion terms before opting in or using a promotional benefit. Where a promotion term is unclear, seek clarification before participating.

You must not use automated software, bots, scripts, devices, exploits or other methods intended to interfere with the website or gain an improper advantage. You must not manipulate a game, abuse a technical fault, collude with another player, use stolen payment details, engage in fraud or attempt to conceal the source of funds. Suspicious or prohibited activity may result in account restrictions, cancellation of transactions, removal of benefits or account closure, subject to applicable law.

Do not permit another person to access or operate your account.
Do not register accounts using false, misleading or stolen information.
Do not attempt to bypass security, location or responsible gambling controls.
Do not use the services to facilitate unlawful activity or harm another person.
Do not copy, disrupt, damage or interfere with website content or systems.

5. Responsible gambling, privacy and service limitations

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose. Set personal limits, take regular breaks and avoid gambling when affected by alcohol, stress or other circumstances that may affect your judgement. If gambling is no longer enjoyable or begins to affect your finances, relationships or wellbeing, stop and seek support from an appropriate gambling-help service.

Available responsible gambling tools may include deposit, loss, wagering or session limits, reality checks, time-outs and self-exclusion. The availability and operation of a tool will be explained where it is offered. You should consider setting limits before playing. A request to close or restrict an account may not immediately stop transactions that are already being processed, so do not continue to deposit or play while a restriction is being arranged.

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be used to operate the account, process payments, provide customer support, verify identity, prevent fraud, meet legal obligations and improve services. You should review the Privacy Policy for information about collection, use, storage and disclosure of personal information.

The website and services are provided subject to availability. Access may be interrupted for maintenance, updates, technical faults, security reasons or circumstances outside reasonable control. Roostake Casino does not guarantee that the website will always be available, error-free or compatible with every device or connection. You are responsible for your internet connection, device security and any costs charged by your internet or mobile provider.

To the extent permitted by law, Roostake Casino is not responsible for loss caused by your failure to protect account credentials, inaccurate information supplied by you, misuse of the services, interruptions outside reasonable control or reliance on information that is incomplete or out of date. Nothing in these terms limits liability where doing so would be unlawful.