Cookies Policy

This Cookies Policy explains how Roostake Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other applicable website terms. Cookies help us provide a functional, secure and user-friendly online experience, while also helping us understand how visitors use our website.

Roostake Casino holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202411047-FI2, and is operated by V.D. International Ltd., registered in Belize.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that relates to you, such as account or device information, where permitted by applicable law.

We may also use similar technologies, including pixels, tags, software development kits, local storage and other tools. These technologies may perform functions similar to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand whether communications or content are being used.

Some cookies are set directly by Roostake Casino. Other cookies may be set by service providers that support website operation, analytics, security, communications or other approved functions. Third-party cookies are controlled by the relevant third party, and their use may also be subject to that party's privacy information and terms.

Session and persistent cookies

Session cookies are temporary. They generally remain on your device only while your browser is open and are removed when the session ends. They may support activities such as moving between pages, maintaining a secure login session and completing a website process. Persistent cookies remain on your device for a set period or until you delete them. They may remember preferences or help us recognise a returning visitor.

2. How we use cookies

The cookies and similar technologies used on our website may support several different purposes. The specific technologies active on the website may change from time to time as our services, security requirements and website features develop.

Strictly necessary cookies: These support essential website functions, including page navigation, account access, session management, security controls and protection against suspected misuse. The website may not operate properly without these cookies.
Functional cookies: These remember choices and settings, such as language, region, display preferences or other selections, so that the website can provide a more consistent experience.
Performance and analytics cookies: These help us understand how visitors use the website, including which pages are visited, how users move through the website and whether pages or features work as intended. The information may be used to improve performance, content and usability.
Security and fraud-prevention technologies: These help identify unusual activity, protect accounts, support responsible access and detect conduct that may breach our terms or applicable requirements.
Communication and campaign cookies: Where used, these may help measure the effectiveness of website messages, promotions or other communications and help avoid showing the same content unnecessarily.
Preference and device recognition technologies: These may help remember a device or browser setting and support a more relevant experience, subject to your choices and applicable law.

Cookies may also help us maintain website reliability, troubleshoot technical problems, assess the effectiveness of changes and produce aggregated reports. Where possible, reports are prepared using information that does not directly identify individual visitors. We do not use cookies to avoid our legal or responsible gambling obligations.

Information that may be collected

Depending on the type of cookie or technology, information may include your device type, browser type, operating system, approximate location, internet protocol address, pages visited, links selected, visit times, referring website, language preference and certain account or session events. We may use this information to operate the website, maintain security, understand usage and improve our services. The information collected will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

3. Your choices and managing cookies

Where required, we will ask for your consent before using cookies that are not strictly necessary. You can use the available cookie settings or consent controls to accept, reject or adjust optional cookies. Your choices may apply to the browser or device you are using and may need to be made again if you use another browser, clear your cookies or access the website from another device.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, block all or some cookies, delete cookies when the browser closes or receive a notification before a cookie is saved. Browser controls differ, so you should check the help or settings area of your browser for instructions.

If you disable or delete cookies, some website functions may not work correctly. For example, you may need to enter information again, preferences may not be saved, secure account features may be affected, or pages may not display as intended. Blocking optional cookies may also limit our ability to understand website performance or tailor information to your preferences.

Choosing not to accept optional cookies will not necessarily stop all advertising or website messages. It may mean that content is less relevant to your interests. Some cookies may be managed by third parties, and changing your browser settings may not remove information already collected by those parties. You should review the relevant third party's information if you want to understand its available controls.

Consent and withdrawal

Where consent is the legal basis for using a cookie, you may withdraw that consent at any time through the available cookie settings or another method we provide. Withdrawal does not affect processing that occurred before your choice was changed. Strictly necessary cookies may continue to operate because they are required for core website functions, security or compliance.

4. Third-party services, security and updates

We may work with carefully selected service providers to host, secure, analyse, maintain or support the website. These providers may use cookies or similar technologies on our behalf or may receive limited information generated through them. We expect service providers to handle information appropriately and only for permitted purposes. Some third-party services may operate from outside Australia. Further information about international handling of personal information is available in our Privacy Policy.

We may use security technologies that recognise devices, sessions or unusual behaviour. These tools may be important for protecting accounts, preventing unauthorised access, identifying attempts to misuse the website and meeting our legal or operational responsibilities. They may continue to function even when certain optional cookies have been declined.

We take reasonable steps to protect information collected through cookies and similar technologies. However, no online service, website or electronic transmission can be guaranteed to be completely secure. You should use a trusted device, keep your browser and operating system updated, avoid sharing account credentials and sign out when using a shared device.

This policy may be updated when our website, technologies, service providers or legal obligations change. The updated version will be made available on this page, with the effective date or other notice where appropriate. We encourage you to review this policy periodically so you remain informed about how cookies are used.

Children and age-restricted services

Our services are intended only for people who are legally permitted to access online gambling services in their location and who meet any applicable minimum age requirements. We do not knowingly seek to collect information through cookies from children. If you believe that a child has provided information through the website, it should be reported using the available contact or support channel.

5. Questions and further information

If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the support or contact method made available on the Roostake Casino website. We will consider requests in accordance with applicable law and may need to verify your identity before responding to a request concerning personal information or account activity.

For more information about how we collect, use, store and disclose personal information, please read our Privacy Policy. You should also review the website's Terms and Conditions and Responsible Gambling information before using any gambling service. Those documents may contain important information about eligibility, account security, legal requirements, safer gambling tools and your responsibilities as a player.

By continuing to use the website after any policy update, you acknowledge that the updated policy will apply to future use, subject to any consent requirements that apply to particular cookies or technologies. If you do not agree to the use of optional cookies, you can adjust your preferences or stop using the website. Essential cookies may still be used where necessary to provide requested services, maintain security or meet applicable obligations.